Best Ride d.o.o., Viška 11, Dubrovnik, OIB: 99692987686, (hereafter referred to as Best Ride) operates the website www.feeldubrovnik.com. In our business, we collect customer personal data, and we are obliged to protect their privacy, respecting all applicable laws, including the General Data Protection Regulation. This Privacy Policy is an integral part of the Terms and Conditions of the website www.feeldubrovnik.com.
This Privacy policy refers to the confidentiality of personal data collected in the purchasing process on the website www.feeldubrovnik.com. Best Ride manager handles personal data.
By accepting this privacy policy, customers confirm that they understand and agree with the personal data handling according to this policy.
Best Ride uses MyPOS for online payment. MyPOS is a secure system for online payments, real-time credit and debit card payments. MyPOS also caters to other payment methods. MyPOS ensures secure card data entry and transfer for both the buyer and the merchant. This is also confirmed by the PCI DSS certificate. MyPos uses 256-bit SSL encryption and TLS 1.2 cryptographic protocol as the highest protection standards for data entry and transfer. Personal data used for authorization and payment is deemed confidential data. MyPOS does not process or use personal data except for the purpose of fulfilling the agreement, authorization and payment.
Best Ride collects the following personal data: gender, your name and surname, home address, city, zip code, state, phone number, e-mail address, and bank account number. Giving personal data is a customer’s decision and is possible only with their consent. In case a customer refuses to provide this information, the purchasing process cannot be done.
Best Ride also collects Usage Data. It can include information like customer PC IP address, browser type and version, visited pages with date and time, and time spent on it, as well as other diagnostic data.
Best Ride collects personal data for the realization of purchases and fulfillment of legal obligations. Best Ride will not share personal data with third parties unless it is required by law.
As a Best Ride customer, you have the right to get complete information about your personal data we have and request a correction. You can send this request in an email: sales@feeldubrovnik.com.
At any time customers can request Best Ride to delete personal data and in that case, we will be allowed to delete your personal data. The customer can request it by sending an email to:
sales@feeldubrovnik.com. After the request, all data will be deleted in 30 days.
Best Ride keeps your personal data maximum of 6 months from the moment the agreement was concluded, during which period possible complaints must be solved.
For any inquiries regarding collecting your personal data from Best Ride, you can contact us via email: sales@feeldubrovnik.com. For complaints, you can contact the supervisory authority, the Croatian Personal Data Protection Agency, on www.azop.hr.
Best Ride regularly adds this policy by changes and news based on valid regulations. All changes regarding this Privacy policy come into force immediately after the announcement on www.feeldubrovnik.com. If you continue using the website www.feeldubrovnik.com after the changes came into effect, it means that you accept all changes and news.
